Workplace incidents involving fatalities, injuries or serious property damage can have a huge negative on worker morale and productivity. However, some good may come out of a bad situation if a thorough incident investigation brings about a safer workplace through changes to safety programs, operating procedures or equipment.
Attendees will learn the process to investigating incidents and correcting deficiencies to help minimize the possibility of future occurrences. The purpose of this training is to introduce you to key aspects of incident reporting and investigation, including reporting categories, theories and ratios, and the purpose, scope, and steps related to incident investigation. The relationship between root causes and corrective actions to an incident investigation is addressed. This class will provide you with tools to assist you in performing investigations of incidents and near misses.
Upon completion of this class, you will be able to:
· Recognize how incident reporting provides a foundation for the prevention of fatalities, injuries, and illnesses.
· Discuss incident categories to determine which incidents must be reported in your workplace.
· Identify several barriers and solutions for reporting incidents.
· Recognize the purpose, scope, and steps of incident investigation.
· Determine the relationship of root causes and corrective actions.
· Apply the “5-Why” technique and practice using it to analyze root causes.
· Summarize the responsibilities of all involved on the Incident Investigation Team.
· Conduct an incident review and report the results.
· Identify key actions necessary to have an effective Incident Investigation Team at your facility.